Robert Hampton

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17th November 2014

Flight of Fancy
Posted by at 8.42pm | It's My Life | 1 response

Regular readers (all three of you) will recall my flight from hell back in September, when my plane was delayed by seven hours (SEVEN!) en route to Berlin, after funny smells wafted into the cabin. It was not a fun experience.

At the time, the sole compensation offered to me was a £3 gift card to buy snacks from the shops in the departure lounge. EasyJet did offer a refund of my ticket – but only if I didn’t fly at all.

What the airline was keeping secret from me was that I was in fact entitled to €250 compensation. This is thanks to legislation from the European Union – the same EU that never does anything worthwhile for us, according to UKIP and the Tories.

I thought this compensation offer may be too good to be true, but I decided it was worth the cost of a stamp. So a few days after returning home from Berlin, I composed a letter to EasyJet customer services.

I heard nothing for a few weeks. Then, on 9 October, I got a generic e-mail, advising me that my claim was “on hold”. There was a legal dispute over whether cases like mine, where the delay was caused by a technical fault with the aircraft, are eligible for compensation. A court case involving Jet2 had ended with the High Court awarding compensation, but the airline had decided to take it to the Supreme Court.

The e-mail advised that the case would likely be settled… in late 2015. Well, that’s annoying, I thought. But there was nothing I could do, so I shrugged my shoulders and put it to one side.

However, the Supreme Court refused to hear the appeal, meaning that the High Court judgment stands. On 31st October I got another email from EasyJet, conceding that my claim was eligible for compensation, and asking me to confirm my debit card details to process the payment.

And so today, £197.76 (equivalent to €250) was deposited into my bank account, representing the full compensation which I was due. To be honest, I would have been satisfied with a refund of the flight cost, but this is even better – apart from anything else, that’s most of my Christmas shopping money sorted. 🙂

It’s likely that this ruling will open the floodgates for more compensation claims. Any flight departing from an EU airport (or an EU-based airline landing at an EU airport) within the last six years is eligible. It’s a rare David v Goliath battle where it seems David has actually won.

I highly recommend pursuing the airlines and getting back the compensation you’re entitled to. MoneySavingExpert.com has a guide on claiming, including form letters that can be used as a template for your own letter to airlines.

11th October 2014

UKIP me hanging on

Was Nigel Farage the UKIP candidate for Clacton? You’d think so, seeing as how it’s his grinning face staring out from the front page of every newspaper and web site. Douglas Carswell was the actual candidate, and the by-election triggered by Douglas Carswell’s resignation and defection to UKIP has resulted in a historic win for the anti-EU rabble.

UKIP is still very much a protest vote, the way the LibDems were until 2010. The shallowness of UKIP’s support was demonstrated recently, when a caller to an LBC phone-in couldn’t name any policy other than “immigration”.

Meanwhile, back in Clacton, evidence emerged that the voters were not as well-informed as they could have been:-

As it stands, Thursday will go down in history as the day when voters rebelled against old-style politics by re-electing their incumbent MP – a middle-aged white private schoolboy – to a party led by a former investment banker. Plus ça change, plus c’est la même chose (if we’re permitted some French in this brave new world).

10th December 2011

Euro-n your own
Posted by at 10.15am | Politics | No responses

So a new EU accord has been reached and the only member not interested in supporting it is, er.. us. Thanks to Dave, Britain has been left isolated. As the Guardian succinctly puts it: The two-speed Europe is here, with UK alone in the slow lane.

Cameron says the deal wasn’t in “Britain’s best interests”. It certainly wasn’t in the best interests of Dave’s political career – his decision appears to be squarely about pandering to the Tory right and the Daily Mail.

There’s a debate to be had on Europe and Britain’s role in it. There are plenty of ways in which the EU could and should be reformed. Unfortunately it’s quite impossible to have a sensible discussion when the country is run by a party of little Englanders and the popular press is full of exaggerated and just plain made-up scare stories about “Barmy Brussels Bureaucrats”. Any debate would be strangled at birth by daft comments about straight bananas and butter mountains.

Meanwhile, Nick Clegg (remember him?) — a leader of a supposedly pro-Europe party, continues to back the Prime Minister. Is there anything I can do, even as a meaningless symbolic gesture, to retract my LibDem vote in the May 2010 elections?